Sep 19, 2025
A well-structured sales funnel is key to guiding potential customers through the purchasing process and maximizing conversions. There are different types of funnels that can adapt to each business's strategy, depending on the behavior of its audience and its commercial objectives.
Traditional Sales Funnel
The traditional sales funnel is the most commonly used model and is based on a linear process where customers progressively move through different stages until making a purchase.
Aware Stage
At this stage, the potential customer discovers the existence of a brand, product, or service. To attract their attention, strategies like content marketing, social media advertising, and SEO are used.
Interest Stage
Once the customer knows about the offer, they start to research more about it. Here, it is essential to provide valuable content, such as guides, blogs, or success stories, to maintain their interest and position yourself as a reliable option.
Consideration Stage
In this stage, the customer compares options before making a decision. Key strategies include testimonials, product demonstrations, and exclusive offers that encourage conversion.
Action Stage
Finally, the customer makes the purchase decision. It is crucial to facilitate the process with an optimized user experience, multiple payment methods, and post-sale follow-up to retain them.

Inverse Sales Funnel
The inverse sales funnel is a less conventional but effective strategy that prioritizes conversion before lead generation.
Action Stage
Unlike the traditional funnel, this model starts with the purchase. It focuses on attracting customers with an irresistible offer, such as a free trial or an exclusive discount, to build trust from the outset.
Consideration Stage
After the initial conversion, the goal is to retain the customer and offer them additional products or services. Here, strategies like cross-selling and upselling are employed to increase the purchase value.
Interest Stage
At this point, the aim is to strengthen the relationship with the customer through valuable content, personalized support, and post-sale follow-up.
Aware Stage
Finally, the customer becomes a brand ambassador by sharing their positive experience. This model is based on customer loyalty and word-of-mouth recommendations.
Zigzag Sales Funnel
The zigzag sales funnel is a variation of the traditional model that allows for interaction with customers at different moments to reinforce their purchasing decision.
Aware Stage
As in the traditional model, the first phase seeks to capture the attention of potential customers through engaging content and digital marketing strategies.
Interest Stage
Here, customers explore the offer, but instead of moving directly to the next stage, they may revisit this phase at different times, depending on their level of trust in the brand.
Consideration Stage
During this phase, customers evaluate the value proposition, compare options, and seek references. However, some may need more information before moving ahead, so they return to the interest stage before making a decision.
Interest Stage
This funnel allows customers to show interest again at different moments. They may request more information, download another resource, or interact again with the brand before deciding.
Action Stage
Finally, customers who have gone through several interactions with the brand end up converting, with greater confidence in the product or service.
Each type of sales funnel has its advantages and can be used according to each business's strategy and target audience. Implementing the right model is key to optimizing conversion and customer loyalty. If you need help designing the perfect sales funnel for your business, at The Funnel Box we can advise you.